General

¿Cuándo está disponible el soporte al cliente?

April 18, 2024

Nuestro servicial personal de soporte está aquí para ayudarte en todo lo que necesites durante nuestro horario comercial.

Nuestro personal de soporte humano sólo se preocupa de una cosa: ayudarte en todo lo que necesites. Hemos seleccionado cuidadosamente a cada uno de los miembros de nuestro soporte para que tengan experiencia en los mercados, de modo que exista una base común y un entendimiento entre nuestro personal y las necesidades de nuestros traders. Esto ayuda a que el proceso de resolución de tus tickets o chats en directo sea mucho más rápido, proporcionándote una experiencia sin estrés.

El horario laboral actual de nuestro personal de soporte es el siguiente:

Lunes - Domingo 9am - 9am GMT+2 (24 horas al día, 7 días a la semana)

Si por cualquier motivo necesitas ayuda, abre un ticket de soporte indicando claramente tus necesidades y nuestro personal te responderá en 2 minutos o menos.

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EPFX PTY LTD ©reg. No. 2022 / 526513 / 07
1 Hood Avenue Rosebank
Johannesburg Gauteng 2196
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Correo electrónico: support@epfx.com
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Risk Warning: Trading Forex and CFDs carries a high level of risk to your capital and you should only trade with money you can afford to lose. Trading Forex and CFDs may not be suitable for all investors, so please ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.

Restricted Countries: EPFX does not provide services for residents of certain countries such as the United States of America, Israel, New Zealand, Iran and North Korea (Democratic People's Republic of Korea) or a country where such distribution or use would be contrary to local law or regulation. Please check with your local jurisdiction to determine if you are permitted to open an account with EPFX Pty, Ltd.

All accounts are held and managed by EPFX LTD Reg. 2023-00449. The website www.epfx.com is operated by EPFX LTD Reg. 2023-00449  
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EPFX PTY LTD. is regulated by the South African Financial Sector Conduct Authority with FSP No: 53180

EPFX PTY LTD is authorized by the  South African Financial Sector Conduct Authority (FSCA) and is permitted to engage in trading of financial derivatives and is strictly regulated.* FSP No: 53180

EPFX GLOBAL PTY LTD is regulated by the Australian Securities & Investment Commission (ASIC) with AFSL number 001308208

EPFX GLOBAL PTY LTD is authorized by the Australian Securities and Investments Commission (ASIC) and is permitted to engage in trading of financial derivatives and is strictly regulated.* AFSL No 001308208

You must be 18 years old, or of legal age as determined in your country. Upon registering an account with EPFX LTD., you acknowledge that you are registering at your own free will, without solicitation on behalf of EPFX LTD. EPFX does not direct its website and services to any individual in any country in which the use of its website and services are prohibited by local laws or regulations. When accessing this website from a country in which its use may or may not be prohibited, it is the user's responsibility to ensure that any use of the website or services adheres to local laws or regulations.

EPFX does not affirm that the information on its website is suitable for all jurisdictions.

DISCLAIMER: This material comprises personal opinions and ideas. It does not suggest to purchase financial services, nor does it guarantee the performance or outcome of future transactions. The material should not be interpreted as containing any type of financial advice. The accuracy, validity, or completeness of this information is not guaranteed and no liability is assumed for any loss related to any investment based on the material. Nothing on this site should be read or construed as constituting advice on the part of Veracity Wealth or any of its affiliates, directors, officers or employees.